SEASON TICKET (SUBSCRIBER) BUYER ASSURANCE PROGRAM

Broadway In Norfolk’s Season Ticket Buyer Assurance Program will be available for all Broadway In Norfolk events in the 2021/2022 season purchased as part of a season ticket package (subscription).

Our goal is to provide you with the assurance to give you purchase confidence for season ticket packages to all Broadway In Norfolk events.


Our commitment to you is:

    · If your event is postponed or rescheduled, we will automatically move your tickets to the new performance date(s). If you are unable to attend the new dates, we will work with you to find a solution, including show-to-show exchanges, account credit to be used for future show purchases, or refunds upon request.

    · Your health is vital — if you are in a high-risk group or if you have been ill with a high temperature at any time in the two weeks prior to your performance, just let us know, and we will be happy to welcome you back when you are feeling better. Until then, we will work with you to exchange your tickets or credit your account for a future performance or show.

    · If your event is canceled for any reason, including local and state government restrictions, we will always exhaust every option possible, including show-to-show exchanges, account credit to be used for future show purchases, or refunds upon request.

Please note that package prices include a service charge and per ticket facility fee, which may be nonrefundable.


CANCELATIONS / REFUNDS / EXCHANGES

All ticket purchases are final. No refunds or exchanges except in the case of an event cancelation. The following policies apply to single ticket purchases:

    · If your event is postponed or rescheduled, we will automatically move your tickets to the new performance date(s). If you are unable to attend the new dates, we will work with you to find a solution, including account credit to be used for future show purchases, or refunds upon request.

    · Your health is vital — if you are in a high-risk group or if you have been ill with a high temperature within 48 hours prior to your performance, just let us know, and we will work with you to find a solution.

    · If your event is canceled for any reason, including local and state government restrictions, we will always exhaust every option possible, including account credit to be used for future show purchases, or refunds upon request.


DISCLAIMER

Shows and dates are subject to change. Some fees may not be refundable. Ticket policies are at the discretion of Seven Venues and Broadway In Norfolk, and may be changed at any time.