New season ticket (subscription) packages on sale now!


How do I log in to Account Manager?

To log in to your new Account Manager dashboard:

How do I renew in Account Manager?

The renewal deadline for the 2021-22 Season has passed. If you are interested in subscribing, please click here to begin your purchase.

How do I apply Account Credit to my subscription purchase?

Follow the step by step instructions here

What if I want to upgrade or make changes to my subscription?

If you are interested in upgrading or making changes to your tickets, you will have an exclusive period to do so beginning later this summer. You will be notified about this exchange period via email, so please be sure you’re receiving our communications.

What are the benefits of subscribing?

    • New! Payment plans are available exclusively to subscribers.

    • New! Our Season Ticket (Subscriber) Buyer Assurance Program is now available. Please visit our TICKET POLICIES – Broadway in Norfolk for the latest information. Subscribers can purchase confidently knowing their tickets and shows will be handled appropriately in response to changing conditions.

    • Secure the best seats. Your season tickets will be automatically renewed year after year, but you can always opt out, upgrade, or make changes at your convenience.

    • Flexibility to exchange your tickets into another performance of the same show, at no cost – pending availability.

    • Be the first to know! Subscribers receive advanced show notice, exclusive invites, special ticketing offers, and so much more.

    • Your personal Account Manager dashboard allows you to upgrade, change, and view your subscription at your convenience.

Do you offer payment plans?

Yes! Subscribers will have the option to select a payment plan during checkout.

What is the Season Ticket (Subscriber) Buyer Assurance Program?

To learn more, TICKET POLICIES – Broadway in Norfolk

What if the show is canceled, rescheduled, or postponed?

To learn more, TICKET POLICIES – Broadway in Norfolk

What if I’m not feeling well enough to attend?

To learn more, TICKET POLICIES – Broadway in Norfolk

What are your health, safety, and/or Covid-19 policies?

Please know the safety of our theatregoers and employees is our highest priority. We are following the lead of our city, state, and federal elected officials as we implement strategies recommended by public health authorities and the Center for Disease Control (CDC). Visit Seven Venues resource center Venue Policies | SevenVenues for the latest policies and practices.

I don’t think I’m getting emails from Broadway in Norfolk

Please add to your safe senders list, address book, and/or primary inbox tab to ensure you receive our messages. If you think you may not be seeing our emails, please check your Spam folder(s).

You may unsubscribe at any time, but please note that doing so means you may miss important ticketing and transactional communications.

If you think you have mistakenly unsubscribed or need further assistance, please email us at and we will assist.

I need to update my contact information on file with Broadway in Norfolk.

Please log in to your Ticketmaster Account Manager dashboard My Account | Broadway in Norfolk ( utilizing the Sign In instructions included here NEW SIGN IN – Broadway in Norfolk. Note that you will need to first log in with the email address we have on file, before making further changes to your account. If you are unsure which email address is on file, please contact us at

Once logged in, select your name from the top righthand corner, and choose “My Profile.” Then, simply make any contact info changes necessary. Be sure to scroll down and hit save when you’re done.

When will I receive my tickets?

More information about receiving your tickets will be provided closer to your show date. You should expect to hear from us no later than 30 days prior to your first performance.

When will individual tickets go on sale?

On sale dates for individual tickets will be announced as each show approaches. The best way to stay connected is follow us on Broadway in Norfolk – Home | Facebook and sign up for our email newsletters here Seven Venues (

I have another question.

We’d be happy to help! Email your message to us at: